Welcome to Link and Grow Global Travels ("we", "our", "us"), a premier travel agency dedicated to offering exceptional travel experiences. These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
Link and Grow Global Travels is a travel agency based at 5950 Glen Erin, Mississauga, Ontario, Canada. We specialize in providing a wide range of travel services including flight bookings, hotel reservations, vacation packages, and personalized travel planning. Our goal is to deliver seamless and enjoyable travel experiences tailored to your individual needs.
To initiate a booking, you must complete a booking request form available on our website or contact our customer service team. You will be required to provide accurate personal information including your full name, contact details, travel dates, and preferences. For certain services, you may need to provide additional documentation.
After receiving your booking request, we will review it and send you a confirmation email containing the details of your itinerary, payment amount, and applicable terms and conditions. Your booking will be confirmed once we receive the full payment or deposit as outlined in the confirmation email.
Payments can be made via credit card, debit card, or any other method accepted by us. Full payment is typically required to secure your booking unless otherwise specified. For some bookings, a deposit may be required with the remaining balance due by the specified date.
Requests for changes to your booking, such as alterations to travel dates or destinations, must be submitted in writing. Changes are subject to availability and may incur additional fees. We will notify you of any extra costs or adjustments to your itinerary.
We reserve the right to make changes to your itinerary due to unforeseen circumstances. If we make changes, we will provide alternative arrangements of similar value or offer a full refund if no suitable alternative can be found.
To cancel your booking, you must provide written notice. The cancellation fees are as follows:
Certain services or products may have different cancellation terms, which will be specified in your booking confirmation.
We reserve the right to cancel your booking due to circumstances beyond our control, including but not limited to, natural disasters, political unrest, or other emergencies. In such cases, we will offer a full refund or alternative arrangements.
To request a refund, submit your request in writing. Refunds will be processed within 14 business days. Refunds will be issued to the original payment method.
Some services or fees, including but not limited to, airline tickets, accommodation deposits, and special event tickets, may be non-refundable. These non-refundable items will be clearly indicated in your booking confirmation.
We collect personal data including your name, contact information, payment details, and travel preferences. This data is collected for the purpose of processing your booking and providing you with travel-related services.
Your personal data will only be used to fulfill your travel arrangements and will not be shared with third parties except as necessary to provide the services requested. We may share your data with travel providers, airlines, and accommodation providers as part of the booking process.
We employ appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure your data is protected.
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your personal data. You may also request restrictions on the processing of your data or object to its processing. To exercise these rights, contact us at [contact email/phone number].
Our liability for any loss or damage arising from the use of our services or any changes, cancellations, or interruptions to your travel plans is limited to the amount paid for the booking. We are not liable for any indirect, incidental, or consequential damages.
While we strive to provide accurate and up-to-date information about travel destinations and services, we make no guarantees regarding the accuracy, completeness, or reliability of such information. Travel information may change without notice.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of these websites is at your own risk.
We are not liable for any failure to perform our obligations under these Terms due to circumstances beyond our control, including but not limited to, natural disasters, strikes, or governmental actions.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of [Your State], USA. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City], [Your State].
For questions or concerns regarding these Terms and Conditions, please contact us at:
We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms regularly to stay informed of any updates.